Shipping policy
Shipping Policy – La Vérité
Welcome to La Vérité! We are committed to delivering your orders quickly and efficiently. Please read our shipping policy carefully to understand our process.
1. Processing Time
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Orders are typically processed within 1-3 business days after payment confirmation.
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Processing times may vary during peak seasons or due to high demand.
2. Shipping Time & Delivery
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We offer standard and expedited shipping options.
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Estimated delivery times:
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Standard Shipping: 7-14 business days
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Expedited Shipping: 3-7 business days
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Delivery times may vary based on the destination, customs clearance, and unforeseen circumstances.
3. Shipping Charges
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Shipping costs depend on the weight, size, and destination of your order.
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Free shipping may be available for orders over a specific amount (if applicable).
4. International Shipping
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We offer worldwide shipping to most countries.
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Customers are responsible for any customs duties, taxes, or import fees required by their country.
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can track your order through our website or the courier’s tracking system.
6. Delayed or Lost Shipments
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If your package is delayed beyond the estimated delivery time, please contact our support team at moud@usa.com].
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If an order is lost in transit, we will work with the carrier to resolve the issue.
7. Incorrect Address & Undeliverable Packages
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Please ensure that your shipping address is accurate.
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We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
8. Damaged or Missing Items
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If your package arrives damaged or with missing items, please contact us within 48 hours of delivery with photos for a resolution.
9. Contact Us
For any shipping-related questions, please reach out to us at:
📧 Email: moud@usa.com
📞 Phone: 18183326950
Thank you for shopping with La Vérité!